Respecting information privacy
We recognise the importance of protecting personal information. We do not collect sensitive information as defined under the Privacy Act such as racial or ethnicity information, political opinions or associations, criminal records or health information.
In collecting and handling personal information, we are bound by the Privacy Act 1988 (Cth), including the National Privacy Principles, and applicable privacy regulations.
Problems or Questions
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s website.
Collection of Personal Information
We may collect the following personal information:
Use of Personal Information
We may use your personal information to:
We may also use your personal information to:
provided that if we do use your personal information in these ways, we will always give you the opportunity to request that your information not be used for further direct marketing in the future.
Disclosure of your Personal information
We may disclose your personal information to:
Where we have disclosed your personal information to third party suppliers for the above purposes, we have used reasonable endeavours through contractual arrangements to ensure compliance by the third party supplier with the Privacy Act 1988 (Cth).
Storage, Security and Processing
We strive to ensure the security, integrity and privacy of personal information submitted to our Websites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure. However, we will endeavour to take reasonable steps to protect the personal information you may transmit to us from our online products and services or otherwise collected by us. Once we do receive your transmission, we will also use reasonable endeavours to ensure its security on our systems.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we are not responsible for events arising from unauthorised access to your personal information.
Transfer of Personal Information outside Australia
Personal information submitted by customers and visitors to our Websites may be held on servers located in Australia or in the data centres of outsourced data processors with data centres in Australia, the United States of America, Europe and Asia. The purposes of transfer of data outside of Australia are the secure storage, back-up and retrieval of data. CRE has implemented policies and procedures to safeguard the secure storage and processing of data intra-group, has verified the security arrangements of its outsourced data processors and has implemented contractual arrangements intra-group and with its outsourced data processors in accordance with Privacy Act 1988(Cth). When you provide us with your personal information you give us your consent to the transfer of personal information outside of Australia for the purposes described above.
Some of the third parties to whom we may disclose your Personal Information are located overseas. For example:
However you acknowledge that, by agreeing to the disclosure of your Personal Information to these entities outside of Australia, we will no longer be required to take reasonable steps to ensure the overseas recipient’s compliance with the Australian privacy law in relation to your Personal Information and we will not be liable to you for any breach of the Australian privacy law by these overseas recipients. On this basis, you consent to such disclosure.
Correction and access
We will endeavour to take all reasonable steps to keep accurate and up to date any information which we hold about you. If, at any time, you discover that information held about you is incorrect, you can contact us to have the information corrected.
You can also gain access to the personal information we hold about you, subject to certain exceptions provided for by law. To request access to your personal information, please contact us.
Cookies and Web Beacons
‘Cookies’ are text files containing small amounts of information which are downloaded to your computer when you visit a website. Cookies are then sent back to the originating web domain on your subsequent visits to that website.
Cookies are industry standard and are used by most websites, including our Websites and are useful because they allow:
Applications, widgets or links to other websites